crisis management

Sometimes things don’t go to plan. Occasionally mistakes happen or issues arise; the key is how you deal with them and recover. As part of our Emergency Room service we can offer crisis management and bespoke ‘damage limitation’ advice to ensure your brand’s reputation is kept intact.

Whether you need a third party to deal with a disruptive or unexpected event to minimise upset to a brand or organisation, or you wish to devise a succession plan to ensure you can move forward positively, we can help guide you.

A negative event or news story can have an effect on your business, clinic or reputation; we can work with you to ensure the damage is kept to a minimum. A positive end result is what we seek to achieve for any clients seeking help in PR Emergency Room.

This can be achieved in different ways. In some cases a well-worded press release or apology is all you need, although a multifaceted PR approach may be required in others. This may include PR services, as well as e-marketing, social media management, copy writing and SEO, or celebrity endorsement.

Your brand is important, and reputation matters. Every situation or crisis is different, but there is always a way to turn a negative into a positive. Let us lighten the burden and provide some structure and resolution in the darkest times.